Amgen Specialist IS Business Systems Analyst in Thousand Oaks, California

Amgen is seeking a Specialist Information Systems (IS) Business Systems Analyst (Sr Business Analyst) to join the IS Law Team within the Global Information Protection organization to be located at its corporate campus in Thousand Oaks, CA. The Specialist IS Business Systems Analyst will report to the Sr Manager Information Systems supporting the Law Department.

This key role will serve as the lead client facing IS business partner supporting the Law Department's contracting business processes and technology platforms. The Specialist IS Business Systems Analyst will collaborate with key stakeholders to define and deliver continuous improvements to enhance and mature the Law contracting and other capabilities. This individual will manage key vendors, service providers, external workers and partner with stakeholders to the implement required of solutions.


  • Direct business processes design and software implementation

  • Actively engage with business users to analyze business needs, gather, refine and document business and solution requirements and recommend design

  • Work with cross-functional representatives across stakeholders to align business processes

  • Develop compelling business cases for IS investments and lead IS implementation projects

  • Create business process analysis artifacts, including but not limited to use cases, stories, process flows, project schedules

  • Manage the backlog of requirements/user stories

  • Provide critical thinking and strategic judgment to resolve significant technical and analytic challenges

  • Oversee vendors and contractors providing guidance as necessary to ensure delivery of commitments

  • Serve as the functional expert in Contract Lifecycle Management (CLM) domain

  • Work with and or adapt to multiple project methodologies (e.g. Agile, Rational, Waterfall)

Basic Qualifications

Doctorate degree


Master's degree and 3 years of Information Systems experience


Bachelor's degree and 5 years of Information Systems experience


Associate's degree and 10 years of Information Systems experience


High school diploma / GED and 12 years of Information Systems experience

Preferred Qualifications

  • Bachelor's or Master's degree in Computer Science, Information Technology or related field

  • Experience with successful software project implementations related Contract Lifecycle Management (CLM)

  • 5 or more years of experience in agile software development, business analysis, and/or project management

  • Expertise in a variety of commercial and custom software environments used in Corporate Legal Departments, and employ that expertise to advise and support members of the Law staff

  • Demonstrated ability to negotiate software requirements within and across business units and an ability to translate requirements that can be implemented in IS solutions

  • Demonstrated ability to identify opportunities and implement new technologies and services to transform the business into a more agile, efficient and effective organization

  • Strong technical, analytical, and problem-solving skills

  • Strong project management, meeting facilitation, negotiation, planning, and organizational change management skills

  • Able to manage activities across multiple projects simultaneously

  • Results oriented with strong adherence to meeting delivery timelines

  • Strong team player who can collaborate and provide leadership through influence to achieve the required results

  • Excellent verbal, written, and interpersonal communication skills, including the ability to set the context and present on complex subjects in clear and concise manner

  • High learning agility, innovation, and problem-solving skills

  • Ability to master new IS technologies and processes with minimal support

  • Experience in Agile Software Development Methods (e.g. Scrum)

  • Working experience with AWS and

  • Working experience with Robotic Process Automation, Artificial Intelligence, Search, Mobile, Social, Cloud technologies

  • Working experience with SharePoint Online, HotDocs, and Jira

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.