Amgen Senior Associate IS Engineer - Messaging in Tampa, Florida

Amgen is seeking a Senior Associate IS Engineer - Messaging to join Amgen Information Systems (IS), working in the Collaboration Team within Digital Workplace Solutions (DWS) office supporting Office 365, Exchange, and Messaging initiatives. In this key role, you will work with the team responsible for deploying and supporting Office 365 and other related technologies. You will be working on high visibility projects and have ownership and administrative responsibilities for Exchange Online, Office 365 tenant, Automation platform and management of MSP.

The IS Senior Associate will report to the Senior Manager, Information Systems based out of Amgen's Capability Center in Tampa, FL. At Amgen, our mission is simple: to serve patients. Our Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.

DWS is responsible for the design, development, delivery, and life cycle of Amgen's messaging and collaboration technologies. The team consists of cross-disciplinary IS professionals who understand how to deliver services that span both infrastructure and applications.

Key Activities for the Senior Associate IS Engineer include:

  • Deployment of Office 365 and Engineering and implementing new programs in support of messaging and collaboration.

  • Interaction with Amgen's Information Security, Identity and Access Management, Records and Information Management teams to ensure solutions are scalable, secure, and optimized to protect Amgen's information

  • Perform hands-on technical content development work and deliver readiness training and speaking at employee training events

Basic Qualifications

Master's degree

OR

Bachelor's degree and 2 years of Information Systems and/or Unified Communication experience

OR

Associate degree and 6 years of Information Systems and/or Unified Communication experience

OR

High school diploma/GED and 8years of Information Systems and/or Unified Communication experience

Preferred Qualifications

Technical background and in depth, hands on delivery experience with the following technologies:

  • Office 365 Exchange Online

  • Microsoft Exchange 2016

  • Azure AD

  • Microsoft Licensing Structures

  • Automation

  • ActiveSync

  • EWS

  • Unified Messaging

  • Proofpoint or other Linux based email firewall

  • RightFax and eFax

  • Powershell/Scripting

  • Experience with organizational adoption of cloud services (on-premises cloud migration) and working with end users and evangelizing Office 365 services

  • Experience extending on-premises directory services to Office 365 with strong infrastructure acumen, including cross-domain knowledge and preferably career experience in a technical infrastructure role.

  • Deep understanding of current and emerging infrastructure technologies and how other enterprises are employing them.

  • Experience interacting with vendors to understand and develop joint roadmaps/strategies.

  • Experience managing third Party organizations responsible for the operational support of the service.

  • Demonstrated skill in both crisis management and expectation management.

  • Automation experience preferably in a development.

  • Knowledge of Office 365 and Skype for Business and related voice systems

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.