Amgen Senior Associate Information Systems Analyst in Dun-Laoghaire-Rathdown, Ireland


Education requirements are a Bachelor's degree in Engineering, Information Systems, Computer Science or the Life Sciences or equivalent industry experience. The successful candidate will have at least 5 years' experience delivering/operating IS Infrastructure in support of manufacturing organizations in the biotechnology or pharmaceutical industries. This position will be based in the Amgen Dun Laoghaire Facility in Dublin, Ireland.

Job Summary:

The candidate will become a member of the regional infrastructure team based in the Amgen Dun Laoghaire site, reporting to the EU Global Business Services lead. The individual will have a broad understanding of delivering and operating IS Infrastructure in a pharmaceutical regulated environment supporting including but not limited to the following, Datacenters, Networks, Servers, Storage, Telecommunications, Laboratory Bench Top Systems, End User technologies and collaboration services.

While this position does not initially have any direct reports the individual must be able to influence and motivate resources not under direct supervisory control, but also work with local service providers and remote service providers to deliver services.

Technical Skill sets to include:

  • Accreditation / experience in at least three of the following technologies, and demonstrated knowledge/experience across all technologies desirable:

  • Windows

  • Linux

  • Citrix

  • VMWare

  • Server Hardware

  • Cloud

  • Storage

  • Datacenter Operations

  • Databases

  • Networking

  • ITIL

  • Project Management

Additional competencies to include:

  • Experience in working under pressure; must possess good time management skills

  • Skilled in working effectively in a team matrix environment

  • Able to multi-task and stay focused on priorities in a fast paced environment to meet deadlines, including the ability to be comfortable and function effectively in an environment of ambiguity

  • Individual must be able to work independently with minimal supervision.

  • Excellent communication and presentation skills

  • Demonstrates service oriented attitude.

  • Routinely applies analytical skills in complex problem solving.

  • Excellent organization skills, detail oriented and accurate.

  • Possesses strong negotiating and influencing skills

  • Demonstrates knowledge of project management practices.

  • Applies analytical skills to evaluate and interpret complex situations/problems using multiple sources of information.

  • Broad technical knowledge within own specialty area.

  • Anticipates and prevents potential problems.

  • Work is guided by operational and project objectives.

  • Manages multiple assignments and processes.

  • May be responsible for specific programs and/or projects.

  • Independently develops solutions that are thorough, practical and consistent with functional objectives.

  • Contributes to work group/team by ensuring quality of tasks/services provided by self and others.

  • Provides training and guidance to others.

  • Extends capabilities by working closely with senior staff/experts within and outside the internal organization.

  • Critical thinking skills.

  • Past experience working in a global environment.

  • Effective written and verbal communication skills.

  • Strong team player who is able to collaborate with colleagues on complex tasks and can provide leadership through influence to achieve the required results